Videos were circulating on the internet on Sunday night claiming to show Terry insulting Ferdinand towards the end of Chelsea's 1-0 defeat at Loftus Road.
However, Terry insists the footage is misleading and that Ferdinand has not made any accusations against him.
In a statement, Terry said: "I've seen that there's a lot of comments on the internet with regards to some video footage of me in today's game. I'm disappointed that people have leapt to the wrong conclusions about the context of what I was seen to be saying to Anton Ferdinand.
"I thought Anton was accusing me of using a racist slur against him. I responded aggressively, saying that I never used that term. I would never say such a thing, and I'm saddened that people would think so.
"I have known Anton for a long time and spoke to him about it after the game and there was no problem between us. I congratulated him on their win. He has not accused me of any wrongful remark.
"It was clear it was all a misunderstanding at the time. After the result today, I am saddened to be dealing with these wrongful allegations.
"I am the proud captain of one of the most internationally diverse teams in the Premier League and I absolutely believe that there is no place for racism in sport and indeed in any walk of life."